Terms & Conditions

Important information about using our platform and services.

Last updated: 14 October 2026

1. Who we are and scope

These Terms & Conditions ("Terms") govern the use of the RYNR platform and website (rynr.io), operated by KKKonsulting, Sharjah Media City (SHAMS), Sharjah, United Arab Emirates, License No. 2538570.01 ("RYNR", "we"). By creating an account or using the Services you ("Customer", "you") agree to these Terms. RYNR is a business-to-business service; you confirm you are acting in the course of a business.

2. The Services and your account

RYNR provides a subscription software platform for sales, marketing and communication automation, including AI-assisted features. You must provide accurate registration data, keep credentials confidential, and are responsible for all activity under your account and for your users. You will use the Services in compliance with applicable law, including anti-spam and data protection law, and will obtain all consents required to contact your own customers through the platform. We may suspend accounts for material breach, security risk or illegal use, with notice where reasonably possible.

3. Trial

New customers of the self-serve plans (Standard, Professional, Premium) receive a 30-day free trial. Managed is a service under its own order form and has no trial. A payment method is required at sign-up to secure the account; you are not charged during the trial and you can cancel at any time during the trial at no charge. Unless you cancel before the trial ends, your paid subscription starts automatically at the end of the trial and the subscription fee is charged to your payment method. We send a reminder before the trial expires.

4. Fees, billing, promotions

Subscription fees are charged monthly or annually in advance at the prices shown at checkout, plus applicable taxes. Usage-based services (e.g. SMS, voice, e-mail volume, AI usage beyond included credits, advertising spend) are charged additionally as displayed in the platform. Promotional codes (e.g. network partner codes) apply as described in the specific offer, are limited to first-time customers unless stated otherwise, cannot be combined, and convert to the regular price when the promotional period ends. Network codes: until 31 December 2026, a valid network code makes the Kickstart setup free of charge, once per customer. Network codes do not reduce plan fees and cannot be combined with other discounts. One-time services (e.g. setup packages) are due on order. Except where required by law or expressly stated (see section 5), payments are non-refundable; prepaid periods are not refunded on early termination but the Services remain available until the period ends.

5. Service commitment

Our setup promise, where advertised: if your first automated quote follow-up reply or booked appointment has not occurred within 30 days of completing onboarding, we will set the relevant automation up with you personally at no extra charge. Any money-back commitments apply only where and as expressly stated in a written offer.

6. Term and termination

Monthly subscriptions renew monthly, annual subscriptions renew annually, unless cancelled before the renewal date via the account or by notice to [email protected]. We may terminate for material breach with 15 days' notice (immediately for illegal use or serious security risk). Upon termination we make customer content available for export for 30 days, after which section 7 of the Privacy Policy and the DPA govern deletion.

7. Intellectual property and customer content

We retain all rights in the platform. You retain all rights in your content and data; you grant us the licence needed to operate the Services. You are responsible for the lawfulness of content you and your users process.

8. AI features

AI outputs are generated automatically and may be inaccurate; you are responsible for reviewing AI-generated content before relying on it or sending it to third parties, and for disclosing AI interaction to your own customers where required by law.

9. Data protection

Our Privacy Policy applies. Where we process personal data on your behalf, the Data Processing Agreement at rynr.io/dpa, including its subprocessor list and the EU Standard Contractual Clauses, is incorporated into these Terms and applies without separate signature. A countersigned copy is available on request via [email protected].

10. Warranty and availability

We provide the Services with reasonable skill and care, targeting high availability but without guaranteeing uninterrupted operation. Planned maintenance is announced where feasible. Third-party channels (e.g. WhatsApp, SMS carriers, e-mail providers, ad platforms) are outside our control.

11. Liability

To the extent permitted by law, our aggregate liability arising out of the Services in any 12-month period is limited to the fees you paid for the Services in that period (or USD 100 during a free trial). We are not liable for indirect or consequential damages, loss of profit or data, except in cases of intent or gross negligence, and nothing limits liability that cannot be limited by applicable law. You will indemnify us against third-party claims arising from your unlawful use of the Services.

11a. SMS messaging terms

Program name: RYNR. Text messages are sent by KKKonsulting LLC, operating as RYNR, Sharjah Media City, Sharjah, United Arab Emirates.

Program description: By providing your mobile phone number and checking the SMS consent box, you agree to receive recurring text messages from RYNR, including account and onboarding notifications, appointment and demo reminders, customer support messages, replies to your inquiries and, if you have opted in, product updates and promotional offers.

Message frequency varies. Message and data rates may apply.

Opt-out: You can cancel the SMS service at any time. Reply STOP to cancel. You may also reply UNSUBSCRIBE, END, QUIT or CANCEL. After you send STOP, you will receive one final message confirming that you have been unsubscribed, and you will receive no further messages from RYNR. To rejoin, sign up again as you did the first time.

Help: Reply HELP for help, or contact us at [email protected].

Wireless carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchase.

Privacy: For information on how we handle your data, please read our Privacy Policy.

12. Changes to these Terms

We may update these Terms; material changes are notified by e-mail or in-app at least 15 days before they take effect. If you do not agree, you may terminate before the effective date; continued use after the effective date constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of the Emirate of Sharjah and the applicable federal laws of the United Arab Emirates. The courts of Sharjah, UAE have exclusive jurisdiction, save that we may bring claims for unpaid fees where the Customer is established. Mandatory provisions of the law of the Customer's jurisdiction remain unaffected.