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Features

RYNR is the CRM and sales automation system for freight forwarders. It covers pipelines, quote follow-up by transport mode, AI call and chat handling, calendars and invoicing, and runs next to your TMS, which keeps handling operations.

Conversations AI

Answer quote requests on every channel

Conversations AI replies to enquiries from website chat, email, SMS and social messages and hands the conversation to a salesperson. The answer goes out while the shipper is still comparing offers, which matters most for air, where a rate can move within a day.

RYNR follow-up tasks: every open quote and reply has a contact, an owner and a due date

Voice AI

AI answers sales calls your team misses

Voice AI takes calls your team cannot answer, records name, company and shipment request and creates a lead in the pipeline for the right salesperson. Calls from shippers in other time zones no longer end in voicemail.

RYNR quote record with mode, direction, incoterm and origin of the shipment request

Funnels AI

Landing pages for lanes and conferences

Funnels AI builds a page with an enquiry form in a few clicks, for example for a new trade lane or for contacts from WCA, JCtrans, GLA or Pangea events. Every form submission lands in the pipeline.

RYNR shipper contacts with company and transport mode tags

Workflows AI

Quote follow-up by transport mode

Follow-ups run on a cadence per mode, for example air on day 1 and 3, LCL on day 2, 5 and 10, FCL on day 3, 7, 14 and 30. Any reply from the customer ends the sequence.

RYNR quote with its follow-up timeline by transport mode

Content AI

Draft lane updates and LinkedIn posts

Content AI drafts social posts and email copy in your brand voice, such as a capacity update for a lane or a note after a conference. Your team edits and approves before anything goes out.